Terms of service

Welcome to Alpha Overseas (“Company”, “we”, “our”, “us”). These Terms & Conditions govern your use of our website www.alphaoverseas.co (“Site”) and services.

By accessing or using this Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

1. ELIGIBILITY

By using this Site, you confirm that:

  • You are at least 18 years of age

  • You are legally capable of entering into a binding contract under applicable laws

2. PRODUCTS & SERVICES

We strive to ensure that all product details, descriptions, and prices are accurate. However:

  • Errors may occur, and we reserve the right to correct them

  • Product availability is subject to change without notice

  • We reserve the right to limit quantities or cancel orders

3. PRICING & PAYMENTS

  • All prices are listed in INR (₹) unless stated otherwise

  • We reserve the right to change prices at any time without prior notice

  • Payments are processed via secure third-party payment gateways

  • We do not store your payment details

Prepaid Offer

We may offer additional discounts on prepaid orders (such as 5% off). These offers:

  • Are subject to change or withdrawal without notice

  • Cannot be combined with other offers unless specified

4. ORDER ACCEPTANCE & CANCELLATION

  • Placing an order does not guarantee acceptance

  • We reserve the right to cancel or refuse any order at our discretion, including:

    • Suspected fraudulent transactions

    • Incorrect pricing or product information

    • Unavailability of product

If payment has been made, refunds (if applicable) will be processed accordingly.

5. SHIPPING & DELIVERY

  • Delivery timelines are estimates and may vary due to external factors

  • We are not liable for delays caused by logistics partners, weather, or unforeseen circumstances

  • Risk of loss transfers to the customer upon delivery

6. RETURNS, REFUNDS & EXCHANGES

  • Returns or exchanges (if applicable) must comply with our Return Policy

  • Products must be unused and in original condition

  • We reserve the right to reject returns that do not meet our criteria

Refund timelines depend on payment method and third-party processing.

7. USER RESPONSIBILITIES

By using this Site, you agree:

  • Not to misuse or interfere with the website

  • Not to engage in fraudulent activities

  • To provide accurate and complete information

8. INTELLECTUAL PROPERTY

All content on this Site, including:

  • Logos

  • Images

  • Text

  • Designs

is the property of Alpha Overseas and is protected by applicable intellectual property laws.

You may not use, reproduce, or distribute any content without written permission.

9. THIRD-PARTY SERVICES

We may use third-party platforms (payment gateways, analytics tools, ad platforms).

We are not responsible for:

  • Their performance

  • Data handling practices

  • Any issues arising from their services

10. LIMITATION OF LIABILITY

To the maximum extent permitted by law, Alpha Overseas shall not be liable for:

  • Indirect or consequential damages

  • Loss of data, revenue, or profits

  • Delays or failures beyond our control

11. INDEMNIFICATION

You agree to indemnify and hold harmless Alpha Overseas from any claims, damages, or expenses arising from:

  • Your misuse of the Site

  • Violation of these Terms

  • Breach of applicable laws

12. TERMINATION

We reserve the right to:

  • Suspend or terminate access to the Site

  • Cancel user accounts or orders

without prior notice if these Terms are violated.

13. GOVERNING LAW

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes shall be subject to the jurisdiction of the appropriate courts in India.

14. CHANGES TO TERMS

We may update these Terms & Conditions at any time. Continued use of the Site constitutes acceptance of the updated Terms.

15. CONTACT INFORMATION

For any questions regarding these Terms:

Alpha Overseas
📧 alphaoverseas05@gmail.com
📞 9810603459