Shipping policy

At Alpha Overseas, we aim to deliver your orders quickly, safely, and efficiently.

1. ORDER PROCESSING

  • Orders are processed within 1–2 business days after confirmation

  • Orders placed on weekends or holidays will be processed on the next working day

  • You will receive a confirmation once your order is successfully placed

2. SHIPPING TIME

  • Estimated delivery time: 3–7 business days depending on your location

  • Delivery timelines may vary due to:

    • Location accessibility

    • Courier partner delays

    • Weather or unforeseen circumstances

We do not guarantee exact delivery dates.

3. SHIPPING CHARGES

  • Shipping charges (if applicable) will be displayed at checkout

  • Any ongoing offers (like free shipping) will be clearly mentioned on the website

4. ORDER TRACKING

  • Once your order is shipped, tracking details will be shared via:

    • SMS / WhatsApp / Email

Customers are responsible for tracking their orders using the provided details.

5. CASH ON DELIVERY (COD)

  • COD is available on selected orders

  • We may contact you for order confirmation before dispatch

Important:

  • Failure to accept COD orders may lead to restriction of COD on future orders

  • Repeated order rejections may result in account blocking

6. DELIVERY ATTEMPTS

  • Courier partners will attempt delivery 2–3 times

  • If the order is not accepted, it will be marked as RTO (Return to Origin)

7. FAILED DELIVERY / RTO

In case of failed delivery:

  • The order will be returned to us

  • Re-shipping may require prepaid payment

  • Additional shipping charges may apply

8. ADDRESS & CONTACT DETAILS

  • Customers must provide accurate shipping details

  • We are not responsible for delays or losses due to incorrect information

9. DELAY DISCLAIMER

While we aim for timely delivery, delays may occur due to:

  • Courier issues

  • High order volume

  • Natural disruptions

Alpha Overseas is not liable for delays beyond our control.

10. DAMAGED OR TAMPERED PACKAGES

If you receive a package that is:

  • Damaged

  • Opened or tampered

👉 Do not accept the order and contact us immediately.

11. CONTACT US

For shipping-related queries:

Alpha Overseas
📧 alphaoverseas05@gmail.com
📞 9810603459